It is becoming increasingly expensive to invest in post-deployment contracts with development and package providers or even employ large in-house support teams for application maintenance and improvement to ensure an ongoing return on investment. Immense Software Solutions Application Management services Offer cost-effective solutions to maintain and improve existing applications.

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1.Project support

• Updates release and version

• Data file Activation of commercial applications

• Integration with new applications. Business Blueprint /Design

• Add-Change management services, workflow management services with SAP AMS project(Optional for Clients).

• Implementation of new dimension products

• Implementation of new (additional) modules

 

2.Business support

• Helpdesk

• User Support

• Troubleshooting and Remediation

• Additional Offshore Development

• User Training

 

3.Technical Support

• Helpdesk

• Hardware Management and Performance

• Application Systems Management

• Patch and Fix Management

• User profile management

• Batch scheduling and monitoring

• Interface monitoring

• DB Management Services/Database monitoring

• Network support ABAP development/production support