SAP Maintenance & Support

It is becoming increasingly expensive to invest in post-deployment contracts with development and package providers or even employ large in-house support teams for application maintenance and improvement to ensure an ongoing return on investment. Immense Software Solutions Application Management services Offer cost-effective solutions to maintain and improve existing applications.

1.Project support

  • Updates release and version

  • Data file Activation of commercial applications

  • Integration with new applications. Business Blueprint /Design

  • Add-Change management services, workflow management services with SAP AMS project(Optional for Clients).

  • Implementation of new dimension products

  • Implementation of new (additional) modules


2.Business support

  • Helpdesk

  • User Support

  • Troubleshooting and Remediation

  • Additional Offshore Development

  • User Training


3.Technical Support

  • Helpdesk

  • Hardware Management and Performance

  • Application Systems Management

  • Patch and Fix Management

  • User profile management

  • Batch scheduling and monitoring

  • Interface monitoring

  • DB Management Services/Database monitoring

  • Network support ABAP development/production support